Terms of Service

Last Updated: July 2026

Welcome to ScanWise. By downloading or using the ScanWise app, you agree to these Terms of Service. If you do not agree, please do not use the app.

1. Important Medical Disclaimer

ScanWise does NOT provide medical advice.

The nutritional scores, ingredient flags, and AI-generated "Wise Notes" provided by ScanWise are for general informational purposes only. The app relies on public databases (like Open Food Facts) and Artificial Intelligence models, both of which can contain errors, outdated information, or inaccuracies.

2. Use of the App

ScanWise is provided for your personal, non-commercial use. You agree not to misuse the app, attempt to reverse-engineer its backend, or use it to extract bulk data from our public database partners.

3. Third-Party Data and AI

ScanWise relies heavily on third-party services:

4. Limitation of Liability

To the fullest extent permitted by law, the creators of ScanWise shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the app. We are not liable for allergic reactions, health issues, or injuries resulting from consuming or using a product scanned with ScanWise.

5. ScanWise Plus subscriptions

ScanWise is free to use. ScanWise Plus is an optional auto-renewing subscription that raises the daily limits on the AI features — photo label reads, the note on a product, and the AI verdict on a comparison — and unlocks the third slot when comparing products. Everything else in the app, including every score, every additive and ingredient assessment, and your journal, stays free.

Prices are shown in US dollars; the price charged in your country appears in the App Store before you confirm, and is the price that applies.

Billing and renewal. Payment is charged to your Apple Account when you confirm the purchase. A subscription renews automatically at the same price for the same period unless it is cancelled at least 24 hours before the end of the current period. Your Apple Account is charged for renewal within 24 hours before each period ends.

Free trial. Where a free trial is offered, the paid subscription begins automatically when the trial ends unless it is cancelled at least 24 hours before that point. Any unused part of a free trial is forfeited if you buy a subscription during the trial.

Cancelling. Manage or cancel a subscription in the App Store: open Settings on your device, tap your name, then Subscriptions. Cancelling stops the next renewal; it does not shorten the period you have already paid for, and Plus stays active until that period ends.

Refunds. Purchases are processed by Apple, so refunds are handled by Apple under its own terms, not by us. Requests go to reportaproblem.apple.com. We cannot issue a refund for a purchase we never received the money for.

Restoring. A subscription is tied to the ScanWise account it was bought on. Use "Restore purchases" on the Plus screen after reinstalling or moving to a new device, signed in to the same account.

Changes to the offer. We may change what Plus includes or what it costs. A price change never applies to a period already paid for, and Apple asks for your consent before a renewal at a higher price.

6. Changes to the App and Terms

We reserve the right to modify or discontinue the app (or any part of it) with or without notice. We may also update these Terms from time to time. Continued use of the app implies acceptance of the updated Terms.

Contact Us: If you have any questions about these Terms, please contact us at scanwise.support@gmail.com.